We all know how much emphasis FDA inspectors and ISO auditors place on your customer complaint and CAPA processes. And rightfully so.

But what if there were things you could do to minimize the struggles and challenges associated with customer complaint and CAPA management?

Good news. You can decrease the number of customer complaints and reduce the volume of issued CAPAs through good product development Design Controls and Risk Management practices.

In this free 60 minute webinar, 20-year medical device industry veteran, Jon Speer, founder and VP of QA/RA at greenlight.guru, will share some common challenges with managing customer complaints and CAPAs. He will share some best practices for Design Controls and Risk Management and how these practices will improve the health of your QMS.