ePro Software for Medical Devices

Empower and Engage Your Patients

Collect clinical outcome data via email/SMS and empower subjects to complete anytime, anywhere - on any device. Collect outcome data in-person, remotely, or with a combined approach.

1,000+ of the world's leading MedTech companies trust Greenlight Guru.

Better Patient Experience, Better Data

Empower your patients and get better data, higher engagement, and lower patient dropout rates. Greenlight Guru Clinical is designed to take the patient experience to the next level and ensure minimal friction. Allow patients to complete questionnaires using their own device (BYOD). There is no application to install, patients can easily and securely fill out forms directly in their browser of choice.

The Ideal ePRO for Medical Devices

Developed for the perfect combination of easy setup, simple data compliance and
great user experience.

Simplify Study Management

Lean back and stop spending unnecessary time on managing reminders and study data. Automatic study flow, distribution of questionnaires and patient reminders on email or SMS make study management far less complex and time-consuming.

Gain Complete Data Overview

Combine your ePRO data with clinical data collected via other sources such as eCRF or wearables - all stored in a single secure location with real-time data access.

Ensure Traceability

Never worry about data traceability again! by Greenlight Guru Clincial's automatic subject identity validation ensures full traceability of all data inputs.

Enable BYOD

Build smart questionnaires that patients can complete using their own computer, laptop or mobile. There is no application to install, patients can easily and securely fill out forms in their preferred browser without downloading anything.

Built to Make Data Collection Easier

Your unique device requirements are our standard.

All your clinical data collection activities in one place.

Recreate validated slider questionnaires with ease and increase patient fill-out rates thanks to the improved end-user experience.

Enhance subject experience by using your own logo and name for all subject-facing communication.

Enjoy automatic SMS validation of subject identity to ensure full data traceability.

See More of Our ePRO Software

Get a deep dive into our ePRO software and see how it can take your outcome data collection to the next level.

500 +

MedTech Clinical Trials

Study Setup in 2-3

Weeks

Support for 40 +

Languages

Frequently Asked Questions

Why do medical device companies need ePRO software?

Medical device companies need ePRO software to collect accurate, direct feedback from patients regarding how devices affect their daily lives. ePRO tools streamline data collection, reduce errors associated with paper or manual entry, and improve patient engagement and retention, which in turn strengthens the clinical evidence needed for regulatory approvals and post-market monitoring.

Is it better to build an in-house ePRO system or use a dedicated vendor?

Using a dedicated vendor like Greenlight Guru offers pre-validated, MedTech-focused compliance with standards such as ISO 14155, FDA 21 CFR Part 11, and GCP, reducing regulatory risk and setup time. Building in-house typically requires more resources for validation, security, and maintaining compliance, which can delay deployment and increase cost.

What are the benefits of using ePRO in MedTech clinical trials?

ePRO brings higher patient engagement by allowing patients to complete questionnaires on their own devices, increasing convenience and reducing drop-out, while ensuring data quality through built-in traceability, subject validation, and real-time monitoring.

What features should I look for in ePRO software for MedTech?

Key features include BYOD support (patient uses their own device without needing an app), browser-based form completion, automatic reminders (email/SMS), subject identity validation and traceability, white-labeled UI for patient-facing communications, and seamless integration of data with other sources (eCRF, device data). Also important are compliance-friendly features: audit trails, electronic signatures, validation templates, strong access control, and multi-language support.

Can patients use their own devices to complete ePRO forms?

Yes. Greenlight Guru Clinical supports BYOD (Bring Your Own Device), allowing participants to complete ePRO questionnaires via secure, browser-based links sent to their personal phone, tablet, or computer. No app downloads are required.

How does Greenlight Guru ensure the right subject is completing the ePRO form?

Each ePRO submission link is unique to the subject and can be protected with SMS or email-based one-time passwords for identity verification. This ensures that only the intended participant can complete and submit their data securely.

Is it possible to schedule ePRO forms or automate follow-ups?

Absolutely. You can automate ePRO form delivery based on enrollment date, specific events, or custom schedules. Automated email and SMS reminders can also be configured to improve compliance and completion rates.

Can I track which patients have completed their ePRO entries?

Yes. Real-time dashboards show subject-level completion status. Study managers and monitors can track which entries are missing, partially completed, or submitted, and take follow-up actions accordingly.

Does the ePRO module support multi-language studies?

Yes. Greenlight Guru Clinical allows ePRO forms to be configured in multiple languages, ensuring accessibility and usability for diverse patient populations across regions.

Featured Capabilities: